The Door Depot - Edinburgh and Lothians Garage Door Parts Big enough to cope, small enough to care
 

Testimonials

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If you've had a door installed or repaired by us, why not let us know how you found our service.

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Customer Testimonials

Below is a selection of testimonials we've received over the years. We feel they illustrate the levels of excellence we bring to every job we do.

Jane
Edinburgh

Great firm. Real family feel. We had one of those intermittent faults and they were endlessly patient and obliging. Problem solved. Use them, you won't regret.

Liz Muir
Whitburn

A huge thank you for the excellent workmanship and very pleasant personel fron The Door Depot in Edinburgh.

The staff who visited and provided the estimate, Shirley who works in the office and the workmen who installed the door are of a very high standard and cleaned up as they went along.

A truly professional company.

I just love the door and it will make life so much easier.

Many thanks to all staff

Mrs MacDonald
Edinburgh

Just wanted to say that I am very pleased with the work, The workman were pleasant, efficient and tidy and the overall process from start to finish has been a good one.

Mr Cran
Viewforth

I got the Door Depot to install an electric roller door to my garage last year. Very happy with their attention to detail and the friendliness and professionalism of the office staff and that of the two lads who did the installation. Went to the Door Depot as they'd acted very promptly and efficiently 5 years previously when we'd just bought the house and the door had failed spectacularly when I'd been away on business. Put my wife's mind at ease and dealt with the problem very quickly. Have just got them to install an up-and-over to my mother in-law's house in Colinton. If they can make her satisfied that can make anyone satisfied!

Bob
East Linton

We had a new Hormann garage door fitted earlier today. Great door and a very clean and tidy fit from the installation team. Many thanks.

S Mackenzie
Perthshire

May I convey my gratitude for the outstanding service which you have provided.

Bearing in mind I only phoned you yesterday, Monday 12th September when you firstly talked me through the garage door operating system and the very expeditiously you posted the remote control and then today your again talked me through the initialisation process whilst I was in the garage, once again thanks for the truly outstanding customer service.

D Stewart
Penicuik

I would like to thank you for your assistance & advice in getting my garage door fixed - you were a great help and I would not hesitate in recommending your company to friends & family as not only was the price competitive but the customer service I've experienced has been excellent.

Mr Houston
Inverkeithing

Many thanks for the excellent job your company did at our garages yesterday. My wife tried out the door last night and was absolutely delighted with her new "toy". She is now looking for someone to carry here to her car and what about a chauffeur!!!!

Mr Miller
Buckstone

Let me take this opportunity to say how pleased I was with the service provided by the two young men who did the work.

Mr Walker
Edinburgh

Many thanks for the superb work that you and your team carried out in the erecting the two garage doors for me. I am absolutely delighted with the doors and therefor have the pleasure of enclosing a cheque in payment.

Pass on my thanks to your team for a job well done.

Mrs Tulloch
Dalkeith

Just a wee word to say the two men who put the door into place where very efficient and genuine people. If we ever need any other work done we will certainly come back to use your company.

Mr Harvey
Musselburgh

To all the team

I wish to thank all the team and Alex (the TV star, my daughter tells her friends she knows a TV actor and celebrity) as from the get go I thought he treated me like I was normal and although was in a wheelchair, it was like to Alex the chair was invisible and he was dealing with an able bodied customer (I wish other companies and bank and organisations could take a leaf out of his and all at the door depots book of people skills)

A big thanks for a great job, courtesy and even cleaning up and showing me how it was operated (no techy talk, just plain Scottish terminology)

Since having the door installed already it has made a massive difference to my life and that of my family too., the remote operates from the house and from the end of the drive a distance of 22.8 meters from the door and further although I can't even see the door and it still opens. Considering the receiver is within the garage and behind the door that amazes me (I did as the installers advised and only use the remote when you have clear site of the door just in case if accident (somebody or thing in front of the door preventing it opening or injury to someone else)

Well I am spreading the word around the neighbourhood watch meeting and to all friends with garage doors, (it better that preaching the bible) spread the word of lord of the doors.

Mr Brown
Bonnyrigg

It's now a week since I had my garage door installed, and I wanted to take the time to say a warm thanks for the excellent job you did.

From your first visit, when you took the time to work out the best way to maximise the entrance width available to me, to the moment the installer completed the job, I found The Door Depot to be one of the friendliest & most professional companies I've ever had to deal with.

Special mention must go to Andy & Derek, who did a superb job, firstly the unpleasant task of sawing through 2 feet of breeze block then in fitting the door, and finally in tidying up after themselves - I honestly couldn't fault their professionalism in any way whatsoever.

As for the door itself - what a revelation! I wish I had done it years ago. In the space of a week, I've learned to love the rain - door open, drive in, door shut, step out in the dry. Fantastic.

Mrs Main
Penicuik

I just wanted to write you this quick letter and thank you for the great service with our garage door. You are one of the few companies that actually try and accommodate the customer and we really appreciate it.

From the original installation to the recent call out, all the staff we have dealt with, from office to installation, have been extremely nice, professional and very helpful. Since moving to our new house we have dealt with a lot of companies providing goods or services in one form or another and experienced problems with nearly all of them. That has not been the case with The Door Depot. You have actually gone out your way to help us and it was a nice change.

We will certainly have no hesitation in recommending you to anyone who requires a new garage door or repair and old one. Thanks again for providing a great service and product.

M W Campbell
Linlithgow

I'd like to express my appreciation for the fine service I received from your company when arranging for a replacement garage door.

The advice I received at the showroom was first rate, taking the time to listen and give clear demonstrations of the advantages and disadvantages of the various types available.

Additionally, the quality of the job done on measuring and installation has produced a solid, well fitted door that will enable easier access and use of the garage.

My only regret is that your services don't extend to other home improvement sectors!

Mrs M Waghton
Buckstone

We would like to thank you for a job well done, cleaning of all materials and the pleasant manner of your staff.

Mr Bruar
Blackhall

I am very please with the door. Thanks for your help.

Telephone 0131 228 8828
The Door Depot - Service East and Southern Scotland. Garage Door Parts • The Door Depot, 189 Dundee Street, Edinburgh, EH11 1DH • 0131 228 8828 •

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